How collaboration will support Maersk to be a truly customer led organization
Alfin Hidayat
Becoming a customer-centric organization hinges on our ability to foster collaboration among internal teams, external partners, and our valued customers. This collaborative spirit is the cornerstone of customer-centricity. By working together effectively, we can provide service that truly embodies customer-centric principles.
Our learning track will delve into the significance of collaboration as a pivotal skill for Maersk employees. We'll explore how employees can seamlessly collaborate with our customers, laying the foundation for stronger relationships and better service. Furthermore, we'll investigate how collaboration can set us apart from competitors, becoming a distinguishing factor in how we respond to our customers' needs.
At Maersk, we understand that customers are at the core of our business. To excel in serving them, we must nurture a culture of collaboration, both internally and externally. This learning journey will equip us with the insights and tools needed to put customer-centricity into practice through collaboration.
Issued on
November 9, 2023
Expires on
Does not expire