Essential Customer Service Skills Journey COMPLETION Essential Customer Service Skills Journey JOURNEY Essential Customer Service Skills Journey October 2, 2025 A.P. Moller - Maersk
Dealing with Customer Service Incidents and Complaints Dealing with Customer Service Incidents and ComplaintsCOURSECOMPLETION Dealing with Customer Service Incidents and Complaints September 14, 2025 Skillsoft
Interacting with Customers Interacting with CustomersCOURSECOMPLETION Interacting with Customers September 14, 2025 Skillsoft
Communicating Effectively with Customers Communicating Effectively with CustomersCOURSECOMPLETION Communicating Effectively with Customers September 14, 2025 Skillsoft
Customer Service: Discovering Customer Needs Customer Service: Discovering Customer NeedsCOURSECOMPLETION Customer Service: Discovering Customer Needs September 13, 2025 Skillsoft
Customer Service: Interpreting Customers’ Service Priorities Customer Service: Interpreting Customers’ Service PrioritiesCOURSECOMPLETION Customer Service: Interpreting Customers’ Service Priorities September 13, 2025 Skillsoft
Customer Service: Engaging with Customers Customer Service: Engaging with CustomersCOURSECOMPLETION Customer Service: Engaging with Customers September 13, 2025 Skillsoft
Customer Service: Fostering a Service Mindset Customer Service: Fostering a Service MindsetCOURSECOMPLETION Customer Service: Fostering a Service Mindset September 13, 2025 Skillsoft
Customer Service: Adapting to Your Customers' Cues Customer Service: Adapting to Your Customers' CuesCOURSECOMPLETION Customer Service: Adapting to Your Customers' Cues September 12, 2025 Skillsoft
Creating a custom chatbot using ChatGPT Creating a custom chatbot using ChatGPTCOURSECOMPLETION Creating a custom chatbot using ChatGPT August 24, 2025 Skillsoft
Artificial Intelligence and Machine Learning - Foundations COMPLETION Artificial Intelligence and Machine Learning - Foundations JOURNEY Artificial Intelligence and Machine Learning - Foundations August 16, 2025 A.P. Moller - Maersk
GenAI Beyond Basics: Prompt Mastery COMPLETION GenAI Beyond Basics: Prompt Mastery JOURNEY GenAI Beyond Basics: Prompt Mastery July 31, 2025 A.P. Moller - Maersk
Maersk Domain: Shipping and Logistics COMPLETION Maersk Domain: Shipping and Logistics JOURNEY Maersk Domain: Shipping and Logistics December 26, 2024 A.P. Moller - Maersk
Choosing the Right Interpersonal Communication Method to Make Your Point Choosing the Right Interpersonal Communication Method to Make Your PointCOURSECOMPLETION Choosing the Right Interpersonal Communication Method to Make Your Point December 2, 2024 Skillsoft
Design Thinking for Innovation: Stakeholder Engagement Design Thinking for Innovation: Stakeholder EngagementCOURSECOMPLETION Design Thinking for Innovation: Stakeholder Engagement November 23, 2024 Skillsoft
Product Management: Building a Product Strategy Product Management: Building a Product StrategyCOURSECOMPLETION Product Management: Building a Product Strategy November 23, 2024 Skillsoft
